Privacy Policy

Last Updated: 8 September 2025

ContentSmash Ltd, a company registered in the United Kingdom, together with its subsidiaries, divisions, and affiliates (collectively, "ContentSmash," "our," "we," or "us") values and respects the privacy of its clients, customers, and visitors. While operating our business and interacting with you, we collect, use, and share personal information as disclosed in this Privacy Policy ("Privacy Policy").

This Privacy Policy provides you with detailed information about how ContentSmash collects, uses, shares, and protects your personal information, and describes your choices and rights. Your use of https://www.contentsmash.io, including any sub-domains thereof and affiliated websites (collectively, the "Website"), which we own or maintain, are governed by this Privacy Policy. We encourage you to read this Privacy Policy carefully, and if you have any questions, to contact us using the method listed in the Contact Us section below.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes will be reflected in a revised Privacy Policy posted on our Website, and we will alert you to such changes by updating the "Last Updated" date displayed above. You are responsible for ensuring that we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any updates.

Collecting Your Information

We may collect information about you in a variety of ways, including information you provide directly to us, information collected automatically when you use the Website, and information obtained from trusted third-party partners. The categories of information we collect, including within the last 12 months, include the following:

Categories of Information You Provide to Us
This is information that you choose to provide directly, such as when you complete a form, subscribe to a mailing list, book a consultation, make a purchase, or otherwise engage with us. Such information may include:

1. Contact details such as your name, email address, phone number, LinkedIn profile URL, and business information.

1. Customer service information, including communications, support requests, and feedback.

2. Business and financial information, including company size, industry, and revenue range.

3. Payment details, processed primarily through Stripe.
   
   

Categories of Information We Collect Automatically
Our servers automatically collect information when you access or use the Website. Categories of such information may include:

1. Device and technical information, including IP address, operating system, browser type, and language preferences

2. Usage and browsing information, including the pages you view, the time and date of your visits, and your interactions with our Website.

3. Analytics data and inferences regarding your engagement with our content and services.
   
   

Categories of Information We Obtain from Third Parties
We may collect information about you from our marketing platforms (such as GoHighLevel and Kit), advertising platforms, and trusted third-party analytics providers.

Your use of the Website and Services is voluntary. If you do not wish for us to collect the above-described information, you may choose not to provide it; however, doing so may limit your ability to make full use of our Website and Services.

Using Your Information

We use personal information in the manner and through the means permitted by applicable law, and we always determine whether we have a lawful basis or legitimate business purpose to do so. Generally, we collect and use personal information only where: (i) we have your consent, (ii) we need the data to perform a contract with you, or (iii) the processing is in our legitimate interests and not overridden by your rights and freedoms.

We use the information we collect for the following business and commercial purposes:

1. Operate and Improve Our Services – To provide our services to you, manage our client relationships, and continually enhance the efficiency of our operations, Website, and offerings.

2. Process Transactions – To process payments securely (primarily via Stripe) and issue confirmations, invoices, and receipts.

3. Facilitate Customer Service – To communicate with you, respond to inquiries, and provide support.

4. Marketing and Advertising – To send promotional emails and SMS campaigns via GoHighLevel and Kit, and to deliver targeted advertising through platforms such as LinkedIn, Meta, and Google.

5. Analytics – To understand how our Website is used, track engagement, and perform internal research and reporting.

6. Security and Fraud Prevention – To detect, prevent, and respond to potential fraud, unauthorised access, or misuse of our Services.

7. Legal Compliance – To comply with applicable legal obligations, regulations, and lawful requests.

Sharing Your Information

We do not sell your personal information. We share information only when necessary to provide our Services or as required by law. Categories of third parties with whom we may share information include:

1. Payment Processors – Primarily Stripe, to securely process payments.

2. Marketing Providers – GoHighLevel, Kit, and advertising platforms used for retargeting and campaign management.

3. Collaboration Tools – Monday.com and Google Drive, used to deliver our Services and manage client projects.

4. Legal and Regulatory Authorities – Where required by applicable law, regulation, or court order.
   
   

All third-party service providers are required to handle your information in accordance with applicable data protection laws and may only use it to perform services on our behalf.

Cookies and Tracking Technologies

Our Website uses cookies, pixels, and similar tracking technologies to personalise your experience, analyse traffic, and deliver targeted advertising. These may include analytics cookies, functional cookies, and advertising cookies. You can disable cookies in your browser settings; however, some functionality of the Website may be impaired as a result.

Data Security

We maintain appropriate technical and organisational measures to protect your information from accidental loss and from unauthorised access, disclosure, alteration, or destruction. Information is stored securely using platforms such as Google Drive and Monday.com, with access restricted to authorised personnel only.

While we take reasonable steps to protect your data, please note that transmission of information over the Internet is not completely secure, and we cannot guarantee the security of data transmitted to our Website. Any transmission is at your own risk.

Retention of Data

We retain client data for a period of up to 24 months after you stop working with us, unless a longer retention period is required or permitted by law. After this period, your personal information will be securely deleted or anonymised.

Your Privacy Rights

Depending on your jurisdiction, you may have the following rights under data protection laws (such as the UK GDPR):

• The right to access the information we hold about you.

• The right to request correction of inaccurate information.

• The right to request deletion of your information, subject to legal obligations.

• The right to object to or restrict certain processing activities, including marketing.

• The right to withdraw consent at any time (where applicable).

• The right to data portability.
  
  

To exercise any of these rights, please contact us at james@contentsmash.io. We may require verification of your identity before processing such requests.

Children

Our Website and Services are intended for use by business professionals. We do not knowingly collect personal information from children under the age of 18. By using the Website, you represent that you are at least 18 years old.

International Data Transfers

Although ContentSmash Ltd is a UK-based company, the platforms and services we use (such as Google and Monday.com) may process data in other jurisdictions. Where applicable, we rely on appropriate safeguards, including standard contractual clauses, to ensure adequate protection of your personal data when transferred internationally.

Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to read their privacy policies before submitting any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after such changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions or comments about this Privacy Policy or our data practices, please contact us at:

Email: james@contentsmash.io

Website Terms of Use

Last Updated: 8 September 2025

These Website Terms of Use (the “Terms”) govern your access to and use of the websites operated by ContentSmash Ltd, a company incorporated in the United Kingdom (“ContentSmash,” “we,” “us,” or “our”), including https://www.contentsmash.io and any related sub-domains, microsites, or pages we control (collectively, the “Website”).

By using the Website and agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, that you have the legal capacity to enter into a binding contract, and that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must immediately discontinue use of the Website.

1. Privacy and Security Disclosure

Our Privacy Policy, available on the Website, is incorporated into these Terms by reference and constitutes an integral part hereof. By using the Website, you acknowledge that you have read, understood, and agree to the practices described in the Privacy Policy.

2. General Conditions and User Conduct Restrictions

All aspects of the Website, including but not limited to text, graphics, logos, images, audio, video, and software, are protected by United Kingdom and international copyright, trademark, and other intellectual property laws. You do not acquire any ownership rights by accessing or using the Website or any material therein.

You agree not to use the Website or any services in any unlawful manner or for any unlawful purpose. Without limiting the generality of the foregoing, you agree not to engage in, attempt, or encourage others to engage in any of the following prohibited acts:

1. Hacking, scraping, or otherwise attempting to gain unauthorised access to the Website or related systems;

2. Uploading or transmitting viruses, malware, or other harmful code;

3. Posting or transmitting abusive, obscene, defamatory, discriminatory, or otherwise objectionable content;

4. Violating any applicable law, regulation, or ordinance;

5. Infringing the intellectual property rights of ContentSmash or any third party;

6. Submitting false or misleading information;

7. Interfering with or circumventing security features; or

8. Any other act that disrupts or impairs the functionality, integrity, or security of the Website.
   
   

We reserve the right to suspend or terminate your access to the Website or any part thereof, without notice, if we reasonably believe you have violated these Terms, or for any other reason at our sole discretion.

3. No Professional Advice; No Outcome Guarantee

The information, materials, templates, and resources provided on or through the Website are for general informational purposes only. Nothing on the Website constitutes legal, financial, tax, investment, or other professional advice.

You acknowledge and agree that ContentSmash does not guarantee any particular outcome, revenue, or business success, and that any reliance upon the information or tools provided is at your own risk. You remain solely responsible for evaluating the merits and risks associated with the use of any information or services provided.

4. Educational Disclosure

ContentSmash is a privately-owned, for-profit business providing marketing and business education and consultancy services. It is not an accredited educational institution and does not provide diplomas, degrees, or professional certifications. Any case studies, examples, or testimonials are provided for illustrative purposes only and do not guarantee similar results for any individual or entity.

5. Modifications to the Website

We reserve the right to modify, suspend, or discontinue the Website (or any part, feature, or content thereof) at any time, without notice, and without liability to you or any third party.

6. Accounts and Access Restrictions

Where Website functionality requires the creation of an account, you agree to:

• Provide accurate and complete registration information;

• Maintain the confidentiality of your login credentials;

• Accept full responsibility for all activities under your account;

• Notify us immediately of any unauthorised access or use of your account.
  
  

We reserve the right to suspend or terminate accounts at our discretion, including where we believe information provided is false, incomplete, or misleading.

7. Communications

By using the Website, you consent to receive communications from us electronically, including but not limited to service notices, legal disclosures, and marketing communications. You may unsubscribe from promotional communications at any time by following the unsubscribe link contained in such communications.

8. Social Media

Our presence on social media platforms (e.g., LinkedIn, Meta, YouTube) is subject to the terms of use and privacy policies of those platforms. Comments or content posted by third parties on our social media channels do not represent the views of ContentSmash, and we are not responsible for such content.

9. Intellectual Property; Licence

The Website and its content are owned by or licensed to ContentSmash. You are granted a limited, revocable, non-exclusive licence to access and use the Website solely for your own internal, non-commercial purposes. Except as expressly authorised in writing by us, you may not reproduce, distribute, transmit, display, perform, modify, create derivative works from, or exploit in any way any content on the Website.

10. Copyright Complaints

If you believe that content available on the Website infringes your copyright, please notify us at james@contentsmash.io with sufficient detail to enable us to investigate and take appropriate action.

11. Third-Party Links and Services

The Website may contain links to third-party websites or services. We are not responsible for the content, products, or services of such third parties, and your use of third-party websites is at your own risk.

12. Disclaimers

EXCEPT AS REQUIRED BY LAW, THE WEBSITE AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONTENTSMASH, ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR RELIANCE ON ITS CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL BE LIMITED TO £500 OR, IF APPLICABLE, THE AMOUNT PAID BY YOU FOR ACCESS TO THE WEBSITE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.

14. Indemnification

You agree to indemnify, defend, and hold harmless ContentSmash, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in any way connected with (i) your use of the Website, (ii) your breach of these Terms, or (iii) your violation of applicable law or the rights of any third party.

15. Governing Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts of England and Wales to resolve any such disputes.

16. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be severed, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published on the Website, constitute the entire agreement between you and ContentSmash regarding your use of the Website and supersede all prior or contemporaneous agreements, understandings, or communications.

18. Contact Us

If you have any questions about these Terms or the Website, please contact us at:

ContentSmash Ltd
Email: james@contentsmash.io

ContentSmash Ltd – Terms of Business

Inbound Engine Terms & Conditions

Last Updated: 20 January 2026

This Inbound Engine Program - Agreement (“Agreement”) is made and entered into between the signatory at the end of this Agreement (“you” or “your”) and ContentSmash. (“us,” “we,” “our”, “ContentSmash”), and is effective as of the date of your signature. In consideration of the promises, and of the mutual covenants and conditions contained herein, the parties agree to the following terms and conditions: 

Program Deliverables

Subject to the terms of this Agreement, we will use commercially reasonable efforts to provide the following services to you for the ContentSmash Inbound Engine Program (“Program or ICI”):

• Signature access to The Inbound Engine Program

• Access to all client acquisition systems contained in Inbound Engine

• Access to all of our proven templates, scripts & processes for client acquisition

• Multiple weekly subject-specific Q&A calls 

• 24/7 access to community and all content

  
  

Terms & Conditions

1. In the event you are a company, the person engaging on your behalf by signing this Agreement irrevocably guarantees all terms, conditions, obligations and payments due pursuant to this T&C. For the avoidance of doubt, a person authorised on your behalf will be taken to be any employee, agent or third party that purchases, engages with, and/or logs into our Program using the company’s login information. You and your authorised representative irrevocably agree that you have voluntarily entered into this T&C.

   
   

2. You authorise us to periodically debit your account for any payment plans you select. You are contractually obligated to make payments on time, without delay or excuse. Failure to settle your full payment to us if on a payment plan will result in full Program suspension, a full debt recovery process and potential litigation. Should your credit card expire, you will supply new details to us within 1 business day of expiry so we can process your payments. You are responsible for ensuring sufficient funds are available at billing dates. Failed payments will be re-charged until successful. You agree to cover any other fees, exchange rates, duties, taxes or any other disbursements or expenses required for your access to the Program. Non-payment by you does not cancel our agreement with you. You agree to pay all fees, costs, and expenses, including reasonable attorneys’ fees and costs, associated with your failure to make any payment when due.

3. You are entitled to a full cash-back refund and 6 months of free coaching provided you meet all of the following terms of eligibility and completion:

1. You have not generated at least 100 new business opportunities

2. 180 days have elapsed since you registered for the Program

3. You attend at least 20 Q&A sessions during the 180 day period 

4. All payments are made on time, without delay

5. Conduct every sales call with our sales process (all calls to be recorded & tracked)

6. Create an offer in accordance with our training (must be audited by ContentSmash)

7. Foundational modules completed (watched) in full

8. If you’ve not generated at least 100 new business opportunities by day 120 you must directly email us to let us know so that further support can be offered (email found in community in Program)

9. Send/Make 1,000 outbound ‘cold’ emails per day to your niche**

   • Split between 2 outbound validation systems

10. Send 20 connection requests per day to your pre-approved qualified list

    
    

** Monday to Friday, excluding weekends

** Accurate data tracking must be logged daily

** Starting a maximum of 8 weeks after joining (8 weeks to get everything set-up)

ContentSmash will provide proven structures, scripts & automations for ALL systems.

11. Proper completion of the Inbound Systems process**

    
    

** 2 lead magnet creations & publications following our process

** 4 text & image content pieces posted per week following our process

** 1 founder led authority content publication posted per week

** LinkedIn Network management following our process

** 20 outbound connection requests sent per day to build audiences

** All inbound conversations handled with our process (with accurate daily data tracking)

ContentSmash will provide schedules, examples & automations for ALL systems.

In the event a refund is requested, you will provide:

• Access to your payment processor (via screenshare) to verify your refund claim

• Access to calendly account, or equivalent (to see booked calls)

• Access to all sales call recordings & relevant sales tracking sheets

• Access to all metric tracking sheets & relevant documents to systems built

• Access to accounts relevant to systems built (email, social, software, etc)

  
  

All information will be requested by a form to assess eligibility before funds are processed. If eligible, an online meeting (via Google Meet or Zoom) will be required to process the funds. After 180 days, a refund can be requested once only. If you do not meet eligibility, you will not be able to re-request a refund.

4. To retain your access to the Program and all deliverables after 180 days, we will debit your account for the total sum of $5,900 (or equivalent in GBP or EUR) as a one time payment for a further 180 days of access. This will repeat until the client notifies cancellation.  In the event your recurring payment fails or is unsuccessful, your access to the Program and all deliverables will be revoked. You can cancel this recurring payment anytime without notice by emailing our support email (found in the community section of the Program), noting that doing so will result in ejection from the Program and all deliverables.

5. Term of Sale - You hereby ratify your understanding that all program sales are only refundable if they meet the above stated criteria and waive any rights to charge-back your purchase with your credit card processor. 

6. The Program and all materials presented therein are proprietary to and the property of ContentSmash. or third parties that licence such material to ContentSmash. All applicable rights in all copyrights, trademarks, trade secrets, trade names, patents, and other intellectual property rights in or associated with the Program are and will remain in ContentSmash. or its licensors, and you shall have no such intellectual property rights in the Program. You may not record, use or reproduce any material in the Program without written permission of the owner. You understand all communication in the Program may be recorded and may be used for promotional purposes. You authorise us to use your voice, materials, name, photos, screenshots, results or likeness in future promotional or other Program materials.

7. Notwithstanding anything to the contrary, we shall have the right to collect and analyse data and other information relating to the provision, use, and performance of various aspects of the Program, and we will be free (during and after the term hereof) to (i) use such information and data to improve and enhance the Program and for other development, diagnostic, and corrective purposes in connection with the Program, and (ii) disclose such data solely in aggregate or other de-identified form in connection with our business.

8. You agree that you will use the Program only in compliance with our standard published policies then in effect and all applicable laws and regulations. Although we have no obligation to monitor your use of the Program, we may do so at any time and without notification to you, and may prohibit any use of the Program that we believe may be (or alleged to be) in violation of the foregoing.

9. Should you be unable to attend any calls or live events, replays will be made available where possible but no compensation will be provided. Members Site usernames and passwords must not be shared with any other person at any time. Please refer to our privacy policy.

   
   

10. If Program cancellation is required by us you shall have no claim (whether direct or indirect) on us for compensation, loss, damages and/or liability. We reserve the right to eject you at any time should you be taking adverse actions towards the Program or ContentSmash. or violating this Agreement, in our sole discretion. Full payment of our Agreement must be made regardless of any cancellation or ejection, and you forfeit your right to any refunds whatsoever.

11. You indemnify and hold harmless us and our agents, employees or appointed third parties against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including attorneys’ fees, fees, and the costs of enforcing any right to indemnification under this Agreement and the cost of pursuing any insurance providers, relating to any claim of a third party arising out of or occurring in connection with your breach of this Agreement or from your activities and/or use of our materials, services, or the Program.

12. This Agreement extends for as long as you retain login access to the Program, and for a minimum period of 36 months from the date after which you no longer retain login access to the Program (see term 4. for details on retaining access after 365 days).

13. We may vary any terms of this T&C at any time with notice to you and you irrevocably agree to any changes made to our T&C’s. We are committed to the quality, consistency, and value of our services and reserve the right to alter the Program, including material, speakers, coaching staff and any other variable in any way to provide the best possible experience and outcome for you.

14. The decision to register for this Program is your own, is voluntary and you have not been pressured or coerced into making this decision. Our materials and services are advisory and supportive only. No representations or warranties are made with respect to your results and you accept full responsibility for your results. You understand the primary determining factor of any results is dependent on you.

15. We shall use reasonable efforts consistent with prevailing industry standards to maintain the Program in a manner which minimises errors and interruptions. The Program may be temporarily unavailable for scheduled maintenance or for unscheduled emergency maintenance, either by us or by third-party providers, or because of other causes beyond our reasonable control, but we shall use reasonable efforts to provide advance notice in writing or by e-mail of any scheduled service disruption. However, we do not warrant that the program will be uninterrupted or error free; nor do we make any warranty as to the results that may be obtained from use of the Program. Except as expressly set forth in this section, the program is provided “as is” and we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.

16. Notwithstanding anything to the contrary, ContentSmash and its officers, affiliates, representatives, contractors, and employees shall not be responsible or liable with respect to any subject matter of this agreement or terms and conditions related thereto under any contract, negligence, strict liability, or other theory: (a) for error or interruption of use or for loss or inaccuracy or corruption of data or cost of procurement of substitute goods, services, or technology or loss of business; (b) for any indirect, exemplary, incidental, special, or consequential damages; (c) for any matter beyond our reasonable control; or (d) for any amounts that, together with amounts associated with all other claims, exceed the fees paid by you to us for the program under this agreement in the 12 months prior to the act that gave rise to the liability, in each case, whether or not we have been advised of the possibility of such damages.

17. This Agreement is governed by the laws of the United Kingdom and both you and ContentSmash irrevocably submit to the exclusive jurisdiction of the legal courts in London, England. In the event legal action is brought to enforce any of these T&C’s of this Agreement, or to recover damages for a breach thereof, any legal action shall be filed in this area. This agreement shall be construed in a fair and objective manner and not strictly for or against either party. For the avoidance of doubt, this Agreement replaces any earlier agreements, representations or discussions. If anything in these T&C’s are inconsistent with our previous correspondence, this takes precedence.

18. Where applicable, taxes payable on our fees and expenses may be charged to you and will be clearly advised at the time of purchasing this Program. By accepting these T&C you agree to pay us an amount equivalent to the taxes imposed on these charges. Should you have any questions, please contact us by email (found in the community section of the Program).

I hereby agree with all terms of this Agreement, and authorise charges to my account for all drafts drawn by the ContentSmash, beginning the date I sign this Agreement.